Theme 5: Elderly people and digital media

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Bridging the gap in Finland and beyond

Let’s face it, technology isn’t just for teenagers glued to TikTok or millennials streaming the latest true crime docuseries. These days, digital media is everywhere, and it’s slowly but surely making its way into the lives of older adults too. From Helsinki to Vietnam or elsewhere, seniors are logging on, scrolling through Facebook, video calling their grandkids, and even ordering their groceries online. But it hasn’t been the easiest journey.

The Digital divide is real

In Finland, like in many other countries, there’s still a noticeable “digital divide” when it comes to older people and tech use. According to Statistics Finland (2023), while over 90% of people aged 16–64 use the internet daily, only about 60% of people aged 75–89 do the same. That’s a pretty big gap. And it’s not only just about access but also about confidence and skills. Many older adults didn’t grow up with digital tools, so things like online banking, health apps, or even just updating a phone can feel overwhelming (Heponiemi et al., 2021).

But there’s progress!

The good news? Things are changing. In Finland, the government and organizations like the Central Union for the Welfare of the Aged have launched digital support programs to help older people get comfortable with technology. These include one-on-one tutoring sessions, community workshops, and even peer-to-peer guidance, where more tech-savvy seniors help their friends get online.

Globally, we’re seeing similar efforts. In the UK, the “Digital Unite” initiative offers training for older adults, while in Singapore, digital literacy campaigns target seniors with easy-to-use tutorials and support hotlines. There’s a growing recognition that digital inclusion isn’t just a nice bonus—it’s a basic right.

Why It matters

Digital media isn’t just about convenience. For older people, especially those living alone or in rural areas, technology can be a lifeline. Video calling apps like WhatsApp or Zoom help maintain social connections, which is crucial for mental health. Access to online health services also means seniors can consult doctors or renew prescriptions without having to leave home—a huge plus, especially in the colder months (Haavisto & Rissanen, 2020).

Plus, digital media opens up a world of entertainment and learning. Whether it's watching YouTube videos about gardening or taking an online history course, it gives seniors more control over their time and interests. It also boosts their sense of independence and self-worth.

Challenges still exist

That said, we can’t pretend the shift is smooth for everyone. Some seniors feel alienated by rapid tech development. Others worry about online scams or simply don’t have access to proper devices or internet connections. It’s important to meet people where they are and offer support that’s respectful and personalized, not patronizing.

And let’s be honest, sometimes it’s not just about tech skills. It’s about fear. Fear of doing something wrong, of clicking the wrong button, of being taken advantage of. That’s why emotional support and patience are just as important as teaching someone how to use an app.

Looking ahead

As we move further into the digital age, it’s essential that older people aren’t left behind. Digital media can enhance their quality of life, but only if we ensure access, education, and empathy. In Finland and across the world, progress is happening, but it needs to keep going.

So next time you help your grandma set up her tablet or show your neighbor how to send an email, remember: you’re not just teaching a skill. You’re opening a door.


References

Haavisto, I., & Rissanen, S. (2020). Seniors and digital services in Finland. Finnish Institute for Health and Welfare (THL). Retrieved from https://www.thl.fi

Heponiemi, T., Sinervo, T., & Elovainio, M. (2021). Digital literacy and the use of e-health services among older adults. International Journal of Medical Informatics, 149, 104414. https://doi.org/10.1016/j.ijmedinf.2021.104414

Statistics Finland. (2023). Use of information and communications technology by individuals. Retrieved from https://stat.fi


Comments

  1. Gayathri22 April 2025 at 23:41

    Love the reminder that tech inclusion should be a right, not a luxury—especially as the world moves faster.

    ReplyDelete
  2. urszula24 April 2025 at 10:34

    Love how you highlight the real impact tech can have on seniors’ everyday lives.








    great that you highlight the real impact tech can have on seniors’ everyday lives.








    ReplyDelete
  3. Binita25 April 2025 at 03:02

    Love this! Digital inclusion for seniors is so important—tech should empower, not exclude!!!!

    ReplyDelete
  4. Nitesh kumar Tharu26 May 2025 at 12:39

    great

    ReplyDelete

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